FAQ

Pre-sterilized un-colonized products such as rye spawn bags, PF Tek jars, and pre-poured plates are NOT guaranteed due to dependency of customer care and knowledge with these products to produce desired results. These products MUST be used within 2 days after receipt of your order for best results.

Mushroom culture syringe products are tested for viability, and are NOT guaranteed, as success depends upon customer process and treatment of cultures upon receipt. Pre-colonized products such as ready-to-grow kits, blocks, grain and plug spawn should be refrigerated until ready to use, and are all guaranteed sterile for 30 days after receipt of purchase. THIS DOES NOT INCLUDE ANY SALE ITEMS OR BARGAIN PRODUCTS. Due to dependency of customer care and knowledge with these products to produce desired results, we do not guarantee replacements or refunds of these products beyond mold issues. Should you find any of these products unclean or contaminated, contact us WITHIN 30 days of receipt, and we will make arrangements for replacement. There is NO guarantee if not contacted within 30 days of purchase. Please note that some ready-to-grow kits may eventually mold during their normal fruiting lifetime, this is natural, especially if the kit has already produced several flushes of mushrooms. For this reason, customers should USE PRODUCTS WITHIN 1 WEEK OF PURCHASE. Note to International customers: due to increased exposure and potential of longer transit times, we can not extend our standard replacement guarantee to customers receiving pre-sterilized product outside the USA.

Check out this shiitake log blog post. It pretty much sums it up, with some excellent directions and pictures of the mushroom log process.

You're looking for freshly harvested, disease free hardwoods. You'll want to cut the pieces about the length and diameter of your leg. You can also use the same practices to plug stumps and larger rounds, incubation and productions times may increase accordingly. Wood should be plugged within six weeks of harvest. Avoid wood that has had prolonged contact with the ground. Shiitake mushrooms perform best on white oak, although red oak is a close substitute. Other similar hardwoods will work, but not as well. Lion's mane mushrooms prefer beech. Oyster mushrooms work well on poplar, Although we have not had much luck with oysters on oaks, other growers report success with the denser woods. Avoid evergreen hardwoods, "furniture wood" such as cherry and walnut, soft woods, and conifers.

Occasionally packages are lost, or for various reasons, they are returned to us as undeliverable. If your tracking information shows the order as delivered, but you have not received it, please contact us by phone or email and we can inquire further. We may need to process a lost package claim, and reship your order. If your order was returned to us because of incomplete or inaccurate address information, you may be responsible for reshipping fees. Please contact us and we can make these arrangements quickly to minimize any delay in receiving your order.

Add the desired items to your shopping cart. When you are ready, click to Checkout. NOTE: to complete a mail order payment, you must provide a valid email address in order to receive a copy of your invoice or confirmations. Complete your order shipping details and select your desired shipping method from the available options. Select the "Mail Order" payment option and complete your order.

Print your invoice, or provide your order number and mail it along with payment as check, cash, or money order in USD to:

Mail orders require pre-payment. No order will be processed until payment is successfully received. Make check and money orders payable to "Everything Mushrooms". All payments must be in US Dollars ($). You will receive an email when your payment is received and another when your order ships.

Yes, there are restrictions for shipping living tissue to some countries. Living mushroom tissue; including mushroom cultures, mushroom grow kits, and mushroom spawn cannot be shipped to Australia or New Zealand. Customers in countries with similar import restrictions should check their local regulations. We are not able to stay current on every import restriction. The ultimate responsibility for knowing what can be imported lies with the customer. Everything Mushrooms can not be held responsible for seized or refused packages due to import restrictions. No refunds can be issued in these cases. Re-stockable merchandise safely returned to us can be refunded, minus 20% restocking fee and original shipping charges.

All sales are final on pre-sterilized products, cultures, ready-to-grow kits, and grain and plug spawn. We do offer a sterility guarantee on these items for 7 days (for pre-sterilized but uncolonized items such as rye bags, pocket bags, PF Tek jars, and pre-poured petri dishes) or 30 days (for all other sterilized products) after you receive your order. Note to International customers: due to increased exposure and potential of longer transit times, we can not extend our standard replacement guarantee to customers receiving pre-sterilized product outside the USA. A 20% restocking fee will be charged on all returned items. Returned items must be in original, unused condition. No returns without written authorization. No returns after 30 days. Original shipping charges and any shipping charges involved in returning items are not refundable.